About Us
Why Elite is the cleaning company of choice for many
Who We Are
Founded in the heart of Nairobi, Elite Cleaning Services was born out of a simple mission: to provide high-quality, reliable, and affordable property maintenance services to our community. We recognized that residents and businesses in Nairobi needed a partner they could trust—not just to clean, but to protect their spaces and facilitate their transitions.
Why Choose Us?
Why Elite is the cleaning company of choice for many! Over the years, Elite Cleaning Services had developed tried and tested processes and techniques that guarantee and exceptional service. Our customers will choose us again and again for this reason: Our hands-on approach to personal service means we work closely with our clients to meet their expectations, ensure consistently hi cleaning standards and are available to perform the task 24/7 and their convenience.
Our approach
Our continuous training and certifications to enhance Elite Cleaning Services' technical skills, safety in hygiene give us the credibility and know-how necessary to achieve consistent customer satisfaction. We work across all industry sectors, employing a simple yet effective approach to each project.
Elite Cleaning Services has also developed a system on how we can effectively serve the clients' demand for thorough cleaning while protecting the environment. We employ a teen eye when choosing the cleaning products to be used. To that effect, we don't allow hash chemicals that can harm the people inside your home and your work area thus protecting the environment. Over our period of existence, We've build an enviable reputation for quality and efficiency and are well known for being able to get projects done.
Attention to detail is critical in commercial cleaning and our team prides itself on its impeccable cleaning quality which is always the delivered on time. Customer service is our top priority; from initial scoping through to the actual cleaning and post-project follow up, you'll quickly find that our customer service is second to none.
- Elite cleaning services develops a flexible schedule to minimize noise/disruption to your operation thus ensuring our customers’ hygiene requirements are satisfied.
- By honing in on your problem areas, we can help you decide what services you need frequently and which can be done less often. We are also happy to come in and handle one job, like hygiene service, if that is all your business requires.
- Our cleaning personnel where branded uniforms and badges at all times whilst on site, to ensure there easily identifiable thereby ensuring security and professionalism.
- We’re environmentally conscious. We use eco-friendly cleaning products and commit to minimize the impact our services have on the environment by remaining water-efficient and using energy star-rated equipment.
- All cleaning staff are trained in health and safety and customer care and are encouraged to operate in a social responsible and ethical manner.
Frequently Asked Questions
How often should I schedule a professional cleaning?
The frequency of professional cleaning depends on your specific needs. However, most of our customers choose weekly or bi-weekly services to maintain a clean and healthy living environment.
How do you treat stains?
As stated above, each stain is different and requires a different approach. Some stains can be removed simply by going over them with the hot water extraction, and some require a more robust cleaning solution.
Do you offer services for commercial properties?
Yes, we offer professional cleaning services for both residential and commercial properties.
Do you use eco-friendly cleaning products?
Yes, we prioritize the use of eco-friendly and non-toxic cleaning products to ensure a safe and healthy environment for our customers and staff.
Is Stain Removal Included in General Cleaning?
Stains are different and will require different approaches. Some stains are removed in basic steam cleaning, but some will require deep cleaning and more robust cleaning supplies.
Do I need to be home during the cleaning?
No, you don’t need to be home during the cleaning. You can provide us with access to your property and we’ll ensure it’s secure once the cleaning is complete.
Can I book a service for a specific time?
Yes, you can schedule a cleaning service for a specific time that best fits your routine.